| 000 | 01278pam a2200361 a 4500 | ||
|---|---|---|---|
| 001 | 3563119 | ||
| 003 | OSt | ||
| 005 | 20250823191818.0 | ||
| 008 | 981028s1999 njua b 001 0 eng | ||
| 010 | _a 98049946 | ||
| 020 | _a013676875X | ||
| 035 | _a3563119 | ||
| 035 | _a(DLC) 98049946 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 043 | _an-us--- | ||
| 050 | 0 | 0 | _aHD9981.5.L68 1999 |
| 082 | 0 | 0 |
_a658.8 _221 |
| 100 | 1 | _aLovelock, Christopher H. | |
| 245 | 1 | 0 |
_aPrinciples of service marketing and management / _cChristopher Lovelock, Lauren Wright. |
| 260 |
_aUpper Saddle River, N.J. : _bPrentice Hall, _cc1999. |
||
| 300 |
_axvii, 414 p. : _bill. (some col.) ; _c29 cm. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
||
| 504 | _aIncludes bibliographical references (p. 388-396) and index. | ||
| 650 | 0 |
_aService industries _zUnited States _xMarketing. |
|
| 650 | 0 |
_aService industries _zUnited States _xManagement. |
|
| 700 | 1 | _aWright, Lauren. | |
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
_2lcc _cBK _n0 |
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